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Table 2  Suggested next steps after a patient discloses experiences of discrimination

From: This is our lane: talking with patients about racism

Acknowledge the impact on the patient; let the patient know that they are not at fault and did not deserve it.

Avoid attempts to explain or defend the perceived act of discrimination.

Offer help through continued conversation.

Respect autonomy and the patient's right to make decisions about what to do and when.

Consider referral to psychiatry and behavioral health services if patient is amenable.

Consider connecting patient to a local patient advocacy program or civil rights legal aid.